At Specsavers, we aim to bring you the highest standards of service and expertise. All our stores are locally owned by professional optometrists whose priority is to offer the best in eye care. That’s why you’ll find this promise in all our stores:
“We want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we will put it right. No worries, no fuss.”
Your statutory rights are not affected. Please ask in store for full details.
Your feedback is very important to us - if you leave your email address during your store visit, we will send you a short questionnaire about your experiences. We would appreciate hearing about your visit so we can ensure you have complete customer satisfaction and improve our service in the future.
Specsavers PR contact
If you need to contact our PR department, the address is:
520 Graham Street,
Port Melbourne VIC 3207