Customer Guarantee

Audiology Customer Guarantee

Quality guarantee:

We stock the leading brands including Unitron, Phonak and Widex. Our hearing aids feature a range of cutting-edge technology and our audiology professionals have been trained to help you select a solution to suit your lifestyle and budget.

Every purchase at Specsavers comes with free aftercare for 12 months+ which includes maintenance checks and adjustments made whenever you need, free batteries for 12 months^, three-year warranty and a 90-day money back satisfaction period~

100% Satisfaction guarantee:

We want you to be completely happy with your purchase at Specsavers. If you have any concerns within the first 90 days of the date of your purchase we will put it right, no worries no fuss.

Service guarantee:

At Specsavers Audiology you can come in to have your hearing aids fitted and maintained completely free for 12 months.


+ Aftercare includes all fitting, maintenance and follow-up appointments for a 12 month period.

^ Customers will be provided with enough batteries to reasonably operate their hearing aids for a one year period.

~ We want you to be completely happy with your purchase at Specsavers. If you have any concerns within the first 90 days of the date of your purchase we will put it right, no worries no fuss.