Fed up with being told he had selective hearing, local resident Ian McLaughlan was first in line to have his hearing tested at Specsavers Toowoomba when it launched audiology services this morning.

“Several years ago I had my hearing tested and was told I needed hearing aids but they just weren’t a priority. Over the years I have learnt ways of working around my hearing loss but now I am tired of it being a constant problem, particularly in group situations,” says Ian.

“I used to work around a lot of loud machinery and back then there wasn’t the same level of awareness around hearing protection, nowadays everyone wears protective hearing muffs but I never did and I think it has impacted my hearing.”  

“It’s my wife who is affected the most and she often gets quite cross with me! She originally thought I had selective hearing but we quickly learned it was a hearing loss problem,” explains Ian. 

Being a local Toowoomba resident, Ian became aware that the Specsavers Toowoomba stores in both Grand Central Shopping Centre and Clifford Gardens Shopping Centre are among the first Specsavers stores in Queensland to launch Audiology to customers. This news is revolutionising the audiology industry for local customers, offering hearing aids and care at prices never seen before.

“I’m here today to have my hearing tested. I want to be able to have conversations with my wife, kids and grandkids without constantly misunderstanding what is being said. I am looking forward to the simple things like listening to the TV at a normal volume again,” he says. 

Specsavers Toowoomba Audiologist, Celia Kelly, is encouraging all Toowoomba locals who might have concerns about their hearing to book a free 15-minute hearing check. 

“At the moment it takes most Australians 7-10 years to acknowledge they have hearing loss before they do anything to help it – if they do anything at all. During these years, I have personally seen so many cases where hearing loss affects a person’s confidence and independence. The individual becomes embarrassed at having difficulty joining in on conversations, so they back away from social engagement and start to become isolated. As we all know, social isolation and a lack of independence can lead to a whole range of both mental and physical conditions, especially if the individual is older,” she says.

One in six Australians experience hearing loss, yet only one in three does anything about it*. On top of this, new Specsavers research** has shown that over half of Australians (57%), 18 years and over, have experienced moments where they felt concerned about their hearing.

Specsavers’ Executive Director of Audiology, Darrel Magna says the new offering is giving Australians a more accessible solution to hearing loss by providing the clear, low prices and expert service that the Specsavers brand has become well-known for.

“By offering audiology to our customers, we’re hoping to normalise hearing tests and assist hearing loss earlier before it affects a person’s life. All customers at both of our Specsavers Toowoomba stores will now have a free five-minute hearing screen included as part of their overall health test in store. We don’t want Australians to have to wait 7-10 years to do something about their hearing challenges, especially if it means they can’t live their lives to the full,” he said.

If you feel like your hearing isn’t as good as it should be Specsavers Toowoomba Grand Central and Specsavers Toowoomba Newtown are taking bookings for free 15-minute hearing checks from today. If further testing is required, comprehensive hearing assessments are being offered for $49. If you require hearing assistance as a result, Specsavers has a range of hearing aids designed and built by leading manufacturers, which feature cutting-edge innovations in hearing assistance. A pair of hearing aids at Specsavers starts at $1495.

Specsavers Audiology is accredited as a qualified hearing service provider by the Australian Government Hearing Services Program, which provides eligible people with access to hearing services such as hearing assessments, subsidised hearing aids and aftercare services. If you think you might be eligible, you can apply for the Australian Government Hearing Services Program online or via post.

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