Customer Service Enquiry

Customer service enquiries

Due to COVID-19 we are experiencing delays with some orders due to the grounding of freight flights in combination with Australia Post deliveries. For prescription enquires, you can contact your local store or request it online. Did you know you can now buy your glasses and contact lenses online? Buying online is simple, just follow these easy steps to help you along the way.

Please complete your details below before clicking "Submit". Fields marked with an asterisk * are required. Alternatively, please feel free to visit our FAQ section.

Did you know we have a new SMS service? Just call 1800 074 171 and select option 1 to start.