Why choose Specsavers Audiology

 Why choose Specsavers Audiology?

Why choose Specsavers Audiology?

At Specsavers Audiology, you’ll find the same high-quality expertise and unbeatable value for money that Specsavers has long been known for.

A key factor in my decision to go with Specsavers was trust. This was initially established via the optometry service at Bacchus Marsh. I was also very impressed with the service I was given by the audiologist. I felt that there was a genuine interest in getting a good outcome for me, backed up by professional expertise.
Nick, VIC
I’d like to thank Orla (Audiology Professional, Cheltenham, VIC)  for her expert help with my hearing problems. She was extremely thorough & was able to diagnose my specific problem which had been apparent since childhood but not picked up by anyone else. The hearing aids suggested are ideal & have greatly improved my ability to communicate.
Alan, VIC

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* Aftercare

Aftercare includes all fitting, maintenance and follow-up appointments for a 12-month period.

^ Free batteries for 12 months

Customers will be provided with enough batteries to reasonably operate their hearing aids for a 12-month period.

~ 90-day satisfaction period

We want you to be completely happy with your purchase at Specsavers. If you have any concerns within the first 90 days of the date of your purchase, we will put it right. This is in addition to your rights under the Australian Consumer Law.

& Warranty

If within four years of collecting your hearing aids and/or accessories you have any defects relating to design, materials, workmanship or component failure, we will repair or replace them for you, free of charge. Damage caused by improper handling, wax, moisture damage or repairs by unauthorised or unqualified third parties is not covered under this warranty.

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled: (i) to cancel your service contract with us; and (ii) to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service.