It’s time for true price transparency

Dear Australia,

Twelve months ago, we published an open letter, much like this one, to demand price transparency from hearing care providers.

Disappointingly, very little appears to have changed. And in these increasingly challenging times, overpaying for hearing aids due to the continued lack of upfront, clear information from many hearing care providers just isn’t good enough.

This simply should not be happening. We’re fed up. It’s time for true price transparency, so here goes.

At Specsavers, we care about our customers getting the right hearing aids at a great price, and we care about our customers knowing exactly what they’re going to pay before they start their journey towards better hearing.

You can see our prices right now and if you or a loved one have been quoted a different price for the same features, remember this letter. And remember there is never a good reason why you shouldn’t be able to get transparency of prices from your hearing care provider – they’re likely hiding their prices as they are worried that your eyes will water when you see the cost!

You may be told that our hearing aids are at a lower price because we are different and the reality is, we are, and we think that’s good for all Australians. Our hearing aids are great value because, at Specsavers, we have an almost 40 year history of putting the customer first, not the bottom line.

Our fully accredited audiology professionals give our customers the ongoing care and advice you’d expect. They offer choice from a range of hearing aids made by the same manufacturers you’ll find elsewhere, along with a no fuss satisfaction guarantee on every purchase. Because as experts in hearing care, we know it takes time to get used to the sounds your new hearing aids bring back to life.

So Australia, demand more. Demand to know what you’re going to pay upfront for your journey to better hearing. Being able to shop around could save you or a loved one thousands of dollars.

View our prices