What happens if goods are damaged?
If the goods arrive damaged, contact us by email at firstname.lastname@example.org and explain the problem. We'll issue you with a returns reference and advise you where to return the goods, and we will cover the cost of return postage. When we receive the damaged goods, we'll credit you in full for all returned products. Please refer to our Terms & Conditions of Purchase for full details.
Ready to make the switch to contact lenses?Buy your contact lenses online
Search for more answers:
More help in store
If you need more help, you can contact us by searching for your nearest store below. Just type in your postcode, city or town.