Book a Specsavers eye test with an optometrist near you at our award-winning optical stores.
Canstar – Most Satisfied Customers 2026
Specsavers is proud to be named Canstar’s Most Satisfied Customers – Optical Store Chains for 2026, recognising our commitment to outstanding value, service and care for Australians nationwide.
The award is based on thousands of customer ratings across the key drivers of satisfaction. Specsavers achieved top scores for customer service, value for money, product range, and store layout and presentation, reflecting the everyday experiences of our customers in store.
Canstar spokesperson Eden Radford said Specsavers delivered a standout performance by pairing top tier service with a great in store environment – proving that while eye health is a priority, a premium customer experience truly sets a provider apart.
This recognition belongs to our customers and to our optometrists, optical teams and partners who deliver quality care every day.
Reader’s Digest Most Trusted Brands Award
Specsavers has been named Reader’s Digest Most Trusted Brand for Optometry in 2026.
This marks the seventh consecutive year (2020–2026) we’ve been recognised as the brand consumers trust most for consistently offering value for money.
The award is based on an independent survey of more than 3,000 Australians and 1,700 New Zealanders, spanning 72 product and service categories. Conducted across 41 countries, the survey reflects the brands consumers believe offer the best in their category.
Being trusted by customers year after year reinforces our focus on transparent pricing, expert care and eyewear solutions that meet real world needs.
For a complete list of winners, see below link to the Reader’s Digest website:
Australian winnersNew Zealand winners
Reader’s Digest Quality Service Award
Specsavers is delighted to also be awarded Reader’s Digest Quality Service Award for our optometrists for the seventh-year running.
For more than 15 years, Specsavers has delivered quality eye care to help Australians see better for longer. Our optometrists, optical dispensers and frame stylists provide personalised advice to ensure every customer feels genuinely cared for.
This award reflects the dedication of our teams, who consistently deliver high standards of service – even in challenging conditions – and put customer needs first at every visit.
Consistent, expert care is at the heart of what we do, and this recognition is testament to our people and their unwavering commitment to service excellence.
Caring for Australia’s Eye Health
Eye health is at the core of everything we do. Our customer centred approach continues to evolve, offering greater choice, high quality care, and affordable solutions to help Australians protect their vision.
With over 400 stores across Australia, we make it easier to access professional eye care, whether you’re booking a routine eye test or seeking expert advice on eyewear and lenses.
Our optometrists use advanced technology and evidence based care to support early detection, ongoing eye health management and personalised treatment plans.
Because good vision supports everyday life, we’re committed to ensuring quality eye care remains accessible – so you can see clearly, confidently and comfortably for years to come.
To read more about our award-winning customer service, our satisfaction guarantees or our market-leading offers giving you value for money, just click on one of the tiles below.
Your store visit explained.
We understand that the world has changed a lot over the last couple of years so we want to do our best to ensure your comfort and safety. Now you can keep up-to-date with the latest information and be assured of the processes involved in a store visit or appointment with an eye care specialist.