Help and frequently asked questions

How long should an eye test take?


It depends on the patient, but an eye test can take as little as 20 minutes or as long as an hour or more depending on the individual requirements of the patient.

A healthy person with no apparent eye health or vision problems should be quite straightforward. But if you require glasses, then ensure you allow enough time after your consultation to choose your frames and lenses and for the dispenser to take your measurements and place your order. If you are interested in trying contact lenses, you will need a to allow time for a fitting with one of our trained team members to ensure you're matched with the right contact lenses for your needs. 

For patients that are experiencing problems with their eyes or vision, or have a pre-existing eye condition or health condition that could affect their eyes, such as diabetes, may take much longer. In these instances, additional clinical assessments may be needed to help the optometrist accurately assess the patient’s eye health and determine the best course of action for them, which may include a referral to an ophthalmologist for specialist review or treatment.