Help and frequently asked questions

What prescription is being used for my online glasses order?

Answer: 

If you have visited Specsavers for an eye test in the last 2 years, we already have your prescription. If you have a valid prescription for online glasses, you may receive an email with a link inviting you to buy glasses online. In this instance there’s no need to fill in any details, it’s all pre-populated and ready for you to buy. We make sure we use your latest prescription from your nominated store and that it is less than 2 years old.

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