Help and frequently asked questions

How do I cancel or amend details within an online order?


Please contact our friendly customer service team via our online contact form or call us on 1800 074 171. Due to special order consideration it is not possible to cancel contact lenses orders.

If you would like to contact us about the products or services provided to you in any of our stores, please contact your local Specsavers directly, as the team in store hold your personal records. This will ensure your query is dealt with as quickly as possible.