Help & FAQS: Terms of Use

Help & FAQS: Terms of Use

Thank you for visiting our website. Please read these Terms carefully as they set out the terms of use on which you may make use of our website ( (“Website”) whether as a guest or registered user . By accessing and/or using our Website, you indicate that you accept these Terms of Use (“Terms”) and that you agree to abide by them. If you do not agree to these Terms, please refrain from using our Website

Information About Us

The Website is operated by Specsavers Pty Ltd (“Specsavers”) with its registered office at 520 Graham Street, Port Melbourne, VIC.

1. General provisions

The documents contained in the Website are presented for information purposes only and should not be used as a basis for diagnosis or choice of treatment. The material is in no way intended to replace professional medical care or attention by a qualified practitioner.

The materials are not exhaustive, and the Website cannot always reflect all the most recent research in all areas of ophthalmology. Information on the Website presents the more commonly found aspects of optical terms which are likely to be of general interest, and for editorial reasons may not include certain substantive and commonly found phenomena.

Specsavers strongly advises all users with optical problems to consult an Optometrist, who will be trained in observation and interpretation of symptoms and will be able to provide a proper diagnosis based on a knowledge and understanding of all aspects of your condition and your medical history.

No advice or information, whether oral or written, obtained by you from Specsavers or through or from the Website shall create any warranty or other obligation not expressly stated in the Terms.

2. Specsavers privacy policy

We process information about you in accordance with our Privacy Policy. By using our Website, you consent to such processing and you warrant that all personal information provided by you is accurate. Please read our Privacy Policy carefully.

3. Reliance on information displayed

Whilst we endeavour to ensure that the information contained on the Website is current, accurate and up-to-date at the date of publication, we make no guarantees, conditions, representations or warranties (all of which include express or implied) as to the reliability, accuracy or completeness of such information. We exclude liability for any direct, indirect or consequential loss or damage arising from the use of or any action taken in reliance on any information appearing on the Website. This does not affect our liability for death or personal injury arising from our negligence, nor for fraud or misrepresentation as to a fundamental matter or other liability that cannot by law be excluded.

4. Intellectual Property Rights Policy

We are the owner or licensee of all intellectual property rights in our Website and in the material published on it. Those works are protected by copyright and trademark laws and treaties around the world. All such rights are reserved.

Use of the Website does not constitute a licence to use in any way, any of the registered or unregistered Trademarks owned by, or licensed to, Specsavers Pty Ltd or its associated entities as defined in the Corporations Act 2001 (“Group”) including but not limited to the words and logos “Specsavers”, “Specsavers Optometrists”, “Osiris”, “easyvision”, “UltraDrive”, “Ultraclear” and any of the brands advertised on the Website.

You are permitted to download and print extracts from the Website for your own personal, non-commercial, use. Any other use of the Website including the reproduction, modification, distribution, transmission, republication, display or performance of the content of the Website without prior written consent from Specsavers is strictly prohibited.

You may not create and/or publish your own database that features substantial parts of the Website without the prior written permission of Specsavers.

5. Linking to our Website

You may link to our home page, provided you do so in a way which is fair and legal and does not damage our reputation or take advantage of it. Such linking must comply with our Intellectual Property Policy set out above in Clause 4. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link where your website contains content that is distasteful, offensive or controversial, infringes the intellectual property rights or other rights of any person or otherwise does not comply with all applicable laws and regulations.

You must not establish a link from any website that is not owned by you.

Our Website must not be framed on any other website.

You may not create a link to any part of our Website except for the home page.

We reserve the right to withdraw linking permission, for any reason and at any time, without notice to you.

6. Disclaimers and limitations of liability

You agree that the Website, including the content, is provided free of charge. Specsavers will not be liable to you or any person for any loss or damage of any kind which may arise from the unauthorised use of the Website and the use of any information contained within it.

The Website is intended for use within Australia. Those who choose to access this site outside of Australia are responsible for compliance with local laws to the extent that local laws are applicable.

By using this Website, you consent to these Terms and disclaimers, as defined by Specsavers. Specsavers reserves the right to change these Terms and disclaimers and will publish a notice on the Website when that occurs.

Specsavers does not limit or restrict its liability for fraudulent misrepresentation or death or personal injury should it arise from the negligence of it, its directors, employees, affiliates, or other representatives or for any liability that cannot by law be excluded.

Specsavers will use its reasonable endeavours to ensure that the Website is fully operational. Due to the nature of the Internet, the Group cannot guarantee that the Website will be free from delays, interruptions or errors.

7. Changes to the Website

The Group reserves the right to make changes to the Website, policies and these Terms for any reason and at any time. You will be subject to the Terms in force at the time that you use the Website. You should check the Website from time to time to review the then current Terms.

8. General information

These Terms (including the guides and rules referred to herein) constitute the entire agreement between you and Specsavers and govern your use of the Website, superseding any prior agreements between you and Specsavers. The Terms and the relationship between you and Specsavers shall be governed by the laws of Australia. You and Specsavers agree to submit to the exclusive jurisdiction of the Australian courts. Any failure by Specsavers to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision. If any provision of the Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Terms remain in full force and effect.

Last updated 24 July 2012