My Receiver-In-Canal hearing aid is not producing sound, what can I do?
If you find that your Receiver-In-Canal hearing aids aren’t working properly, watch our video and try some of these techniques at home. If you are still having trouble, visit one of our audiology professionals for a maintenance check.
- Restart the device by opening and closing the battery door.
- Replace the battery, open the battery door, and remove the battery. Place a new battery in the door and close the door, making sure it is firmly shut.
- Clean the hearing aid, by wiping the hearing aid using a clean dry cloth. Using the brush provided with your hearing aid, gently remove wax or debris from the device.
- Replace the filter. If you are not comfortable changing the filter, visit an audiology professional in store and they will assist you with this.