Help and frequently asked questions

Will I know when a Specsavers easypay order is created?


Yes, approximately a week before your scheduled easypay order is due to be generated, you will receive a reminder email. This gives you the opportunity to update any delivery details or payment details if you need to. You don't need to confirm anything it is just a reminder to let you know that your order is being processed. When you easypay order is created, payment is confirmed the order it is sent to our warehouse,. You will receive an Order confirmation/Tax Invoice email confirming all the details that can then be used to claim from your relevant health fund provider as required.

Within the easypay section under My Account you can see the Next Order Date of your easypay order. This is the day that your next easypay order is due to be created with the normal lead times then applying to the order.